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Privacy Policy

This policy describes how we, DivineOptics.com, use and control information that is collected about you on our website. If you wish to contact us regarding this Privacy Policy, please refer to the “Contact Us” tab with the necessary information.

What information do we collect?

Please note the information that is collected about you on our website is solely dependent on what you do while browsing Divineoptics.com. We do not gather your personal information about you unless you choose to provide such information to us.

The personally-identifying information that we gather from our customers is in connection with purchases, creation of a user account, participation in surveys, etc. Occasionally there may be an opportunity provided to our customers to participate in contests and surveys, which would require providing their personal information and other information necessary. However, it is significant to note that such participation is voluntary. Therefore, you may choose not to participate and not provide your personal information.

Furthermore, certain information is automatically gathered and stored in our log files for each visitor to our web site. Such information includes, internet service provider (ISP), internet protocol (IP) addresses, browser type, date/time stamp, operating system, and click stream data. This information is collected and stored on an individual basis.

How do we use this information?

The gathered information is used to collect demographic information about our customers, analyze trends, manage our web site, and make the site more useful for visitors. In addition, this information is used to tailor and improve the content and layout of our web site.

Some information, like e-mail addresses, telephone contact information, or postal addresses, may be shared across brands within the web site. However, we do not sell or rent such information to any third party.

One or more third-party tracking services are used in order to follow non-personally-identifying information about our visitors. Such third-party services may use JavaScript, transparent GIF files, and other possible resources that would assist us in identifying which advertisements bring visitors to our web site. It is significant to note, however, that any information gathered by means of such methods is anonymous and is used to afford knowledge into the efficiency of our web site’s online marketing strategies and ingenuities.

Cookies

Our web site uses session and persistent cookies alike. Cookies may be used in order to keep record of your profile information and preferences. Also, cookies may be used to gather bulk statistical information as well as general usage without withstanding your personal information.

Web beacons

Divineoptics.com contains electronic images referred to as web beacons, which are used in collaboration with cookies in order to collect combined statistics for general analysis of how the web site is used and how it is used in relation to our e-mails. Meaning which e-mails and links were opened by the recipients. Such methods allow for our team to evaluate the efficiency of our marketing campaigns as well as our customer communications.

A third party is used in order to track how visitors use our web site. For instance, we will acquire information on how many users visited a specific page and which links have been clicked on. Such information is collected in order to recognize and enhance how the web site is being used.

Collection and use of Health Information

In accordance with the applicable federal and state laws, we are required to preserve the privacy of your health information. Please refer to our HIPAA Privacy Statement for more details our legal obligations, privacy practices, and your rights regarding your health information. Therefore, any information gathered from you on this web site will be sustained consistent with our HIPAA Privacy Statement.

Opt-out Procedures

Should you decide to no longer receive additional information about any changes on our web site, promotions, and newsletters in the form of electronic mail (e-mail), you have the option to request to cancel those services by addressing our customer relations department at Contact Us. In that request, you must indicate all of the necessary information regarding your identity in order to aide us in the process of locating you in our records. As you do soyou must allow time for us to process your request. However, please be advised that we reserve the right to inform you of any administrative changes associated with our web site, or your user account.

Information Access

As per their request, we provide web site visitors with their own personally-identifying information-for instance: name, address, telephone number-all of which are held in our records. This personally identifying information may be accessed by e-mailing our customer relations department at Contact Us and providing us with the necessary information in order to aide us in the process of locating you in our records.

As per providing the necessary identifying information about yourself, we reserve the right to request any proof necessary should a necessity arise to verify your identity. If we ask for verification, any information and/or documents that you provide will be used solely for that purpose and will be destroyed upon the completion of the verification process.

In addition, we allow for the opportunity to fix any inaccuracies about you in our records. Should you need to request for any changes to be made, or discrepancies to be corrected, you may e-mail our customer relations department at Contact Us. As you do so you are advised to provide us with the necessary information in order to aide us in the process of locating you in our records. Please allow time for us to process your request.

Security

Please be advised that the security of our customer’s information is very important to us. Our web site follows the conventional industry protocols regarding the security of personal information provided to us, and the protection of it from any misuse, alteration, or loss. As you enter any personal and/or sensitive information on our web site during either registration or ordering process, the transmission of such information is encoded via secure protocols.

However, please acknowledge that no method of transmission or storage of information over the internet is 100% secure. Hence, even though commercially-reasonable means are used to protect your information, our web site can not guarantee unconditional security.

Third Party Sites

The Privacy Policy heretofore may be applied only to information collected by this web site.

Sometimes this web site may connect you to other sites (“Linked Sites”), which are not in the ownership of this web site. Therefore in a case where you visit the Linked Sites, we are not responsible for and are not in control of the collection and/or use of any of your personally-identifying information. Moreover, we are not responsible for any privacy policies and/or practices of the Linked Sites. Further, we make no explanation or account of the privacy policies and/or practices of the Linked Sites.

As you are leaving our web site, please be meticulous when asked regarding your personally-identifying information. Hence, it is encouraged by our support team that when you leave our web site you read and are aware of the privacy policy and procedures of any web site that collects personally-identifying information.

Changes to this policy

Sometimes, our customers’ information may be used for new, or unforeseen purposes, which were not previously addressed in our Policy. Should that occur, and our information practices alter in the future, such changes will be posted to our web site and our Privacy Policy will be revised accordingly. Finally, if we have gathered personally-identifying information from you, you will be notified of any changes and your consent will be obtained prior to applying the new ways of use of your information.

Questions and/or Concerns

Should you have any doubts or concerns regarding the practices of this Privacy Policy on this web site, please contact our customer relations department at Contact Us.